Associate Director Commercial Field Training

Associate Director Commercial Field Training

Requirements

• Bachelor’s degree (science or business preferred) or equivalent combination of relevant education and applicable job experience may be considered.
• A minimum of 5 years progressively responsible experience in Pharmaceutical or Medical Sales and Learning & Development, with a minimum of 3 years in a training role.
• Experience with product launches and developing New Hire Training plans is highly desired with extensive experience and technical expertise associated with access and reimbursement and Medicare expertise is strongly preferred.
• Strong written and verbal communication skills, with excellent interpersonal abilities and facilitation experience across both small and large groups.
• Proven success in designing effective learning and development materials grounded in adult learning principles.
• Demonstrated leadership through servant leadership approach, intellectual curiosity, initiative, and the ability to inspire and align teams around a clear vision.
• Self-motivated and highly organized, with a consistent track record of meeting deadlines independently while maintaining professionalism, integrity, and confidentiality.
• Skilled in project and vendor management, including negotiating with business partners, managing contracts and expenses, and delivering within budgetary guidelines.
• Experience navigating medical, legal, and regulatory (MLR) review processes to submit and manage content approval prior to delivery.
• Comfortable working in a highly regulated environment with strict policy adherence.
• Proficient in product launch environments (Sales, Managed Markets, or L&D), with the ability to influence senior leaders and drive alignment to strategic goals.

Responsibilities

• Develops and maintains a commercial training curriculum that includes onboarding processes, new hire training, advanced training, and ongoing learning to meet the current and emerging needs of the field’s commercial employees.
• Responsible for developing, updating, and implementing all training modules, content, and programs appropriate for field commercial employees.
• Creates training materials that enhance the learning process, including study guides, home study materials, assessments, frequently asked questions, competitive overviews, etc., and works with leadership and HR on follow-up and corrective action as appropriate.
• Interfaces and collaborates with the marketing team to develop training and communications to support the brand strategy.
• Development of materials, job aids, sales training backgrounders, competitive backgrounders, and market updates to support brand strategy.
• Manage contracts and expenses with external consultants and vendors within budgetary guidelines.
• Lead content development and maintain Learning System which includes training modules and materials as well as live workshop content designed for a new hire.
• Manages the approval of training materials and resources through Acadia’s MLR (Medical, Legal, and Regulatory) process including regularly attending MLR meetings.
• Works with corporate compliance and/or our compliance agency partner to ensure commercial field market access employees are trained and up-to-date on policies and procedures that affect their respective functional areas.

Preferred Qualifications

• A focus on Specialty Sales, Rare Disease, Pediatric Neurology, Neurology, Pediatrics, Long-Term or Long-Term Care is beneficial.
• Experience with product launches and developing New Hire Training plans is highly desired with extensive experience and technical expertise associated with access and reimbursement and Medicare expertise is strongly preferred.