Senior AR Specialist

Minimum of three-five years’ experience in A/R or a similar function, preferably in a wholesale company with experience in dealing with accounts in the luxury industry including charge backs
Root cause analysis and problem-solving skills
Proficient in Microsoft Excel
Highly detailed planning and organization ability, multitask, set own priorities and adapt to a changing environment
Oracle experience preferred
Excel 4 apps experience preferred

Interface with customers, sales organizations and senior level management in communicating and resolving issues.
Propose a payment plan if required and communicate with the supervisor on the process
Contact customers immediately to resolve any invoice or remittance discrepancies
Generate AR aging reports daily and identify critical issues
Prepare a summary month end report
Enter and maintain customer deductions and discrepancies to facilitate AR analysis and follow-up
Contact customers to collect past due amounts. Identify any reasons for non-payment and develop plans with supervisor on how to resolve
Document results of contacts
Handle customer accounts receivable inquiries
Review customer balances as directed by supervisor to identify past due accounts
Analyze deductions and credits in customer accounts, identifying items to net, items to follow-up with customer, and items requiring potential write-off
Escalate unresolved issues, tracking to final resolution
Interface with customer to obtain documentation, analyze and ensure appropriately authorizationed
Submitssion of debit and credit memos after procuring proper approvals.
Support projects or initiatives as needed