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Sr. Manager – Infrastructure Engineering
| Company | Salesforce |
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| Location | San Francisco, CA, USA |
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| Salary | $200800 – $334600 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior, Expert or higher |
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Requirements
- 10+ years of industry experience, with 3+ years in a people leadership role managing successful software engineering teams.
- Proficiency in software development methodologies, technologies, and tools, with proven success in leading and delivering large-scale initiatives working with cross-functional teams.
- Strong experience with public cloud platforms such as AWS, Azure, and GCP, as well as expertise in Kubernetes and modern orchestration tools like terraform and argo.
- Strong knowledge of network technologies, such as TCP/IP, DNS, TLS termination, HTTP proxies, etc.
- Strong Experience in Observability tools like Prometheus, Grafana, Splunk, ElasticSearch etc.
- Experience and passion for service ownership, building reliable/self-healing services.
- Experience working in a complex team environment. Able to deliver under pressure and dependency constraints.
- Experience at Scrum or other agile development methodologies, with attention to code quality, delivering secure code
- Good programming background, ideally with experience in Go (Golang), Python, or similar languages.
- Excellent verbal and written communication skills, along with strong organizational and time management abilities.
- Proven ability to navigate team dynamics, resolve conflicts, and facilitate career development discussions.
Responsibilities
- Lead, mentor, and grow a team of platform engineers, fostering a culture of ownership, accountability, and continuous improvement.
- Provide technical leadership in areas such as Kubernetes, Service Mesh, Ingress Gateway, Network Protocols, Monitoring Softwares, Public cloud infrastructure (AWS, GCP, or Azure) and CI/CD Orchestration.
- Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineering managers
- Contribute to strategic planning and help define the long-term technical roadmap for the platform.
- Make critical decisions that attribute to the success of the product. Be proactive in foreseeing issues and resolving it before it happens
- Provide effective technical direction, ensuring that good architectural decisions are made.
- Coach and mentor the team, maintaining high morale and motivating the team to go above and beyond
- Navigate complex people situations with empathy and clarity, always keeping team health and business goals in balance.
- Champion and guide the use and contribution to open-source technologies, with a clear strategy for integration, support, and ongoing community engagement.
- Champion best practices in software development and infrastructure-as-code (IaC).
Preferred Qualifications
- Experience managing and utilizing open-source technologies, including developing contribution strategies and engaging with upstream communities (preferable)
