Internal Fraud Director
| Company | SoFi |
|---|---|
| Location | Frisco, TX, USA, Seattle, WA, USA, San Francisco, CA, USA, New York, NY, USA, Jacksonville, FL, USA, Helena, MT, USA, Cottonwood Heights, UT, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Expert or higher |
Requirements
- Bachelor’s degree in Criminal Justice, Finance or a related field.
- 10+ years conducting state or federal internal / external fraud criminal investigations.
- High level of discretion and integrity; proven ability to handle confidential matters.
- Spanish language proficiency (written and verbal).
- Exceptional attention to detail, organizational skills, and ability to manage multiple priorities.
- Outstanding written and verbal communication skills; ability to present to executive stakeholders.
- Proven success managing projects and collaborating across cross-functional teams.
- Willingness to travel and be on call as needed to support internal fraud investigative priorities.
- Possess strong leadership skills and the ability to bring out the best in others.
- Have a thorough understanding of evidence handling and processing standards.
Responsibilities
- Serve as the lead investigator for all internal fraud related matters.
- Identify, analyze, and address internal fraud issues and root causes, recommending internal control enhancements and business process improvements.
- Responsible for all organizational internal fraud related education, awareness, and annual training.
- Act as a liaison to local, state, and federal law enforcement and prosecutorial agencies on internal fraud matters.
- Work closely with Engineering, Cyber, Technology and all other business units to design and implement tools / controls to prevent, monitor for, detect and alert potential internal fraud activity across the enterprise globally.
- Collaborate daily with the Internal Fraud Program Manager.
- Serves as the internal fraud point of contact for regulatory reviews, responses and/or questions as required.
- Responsible for presenting to the Fraud Prevention Management Committee, Operational Risk Management Committee and any other committee as deemed necessary.
- Manage consistent enterprise procedures, desktop guidance, control documentation, and metric governance frameworks.
- Work closely with SoFi’s General Counsel and Employment Attorney when an investigation results in the positive identification of internal fraud activity.
- Oversee the cross-functional collaboration between Engineering, Technology, Fraud Business Controls, Fraud Risk Management, Issue Management, RCSA, Cyber Security, IT, Operations, Finance, Legal, Compliance, Risk and other pertinent departments within the enterprise.
- Act as the point of contact between the 1LoD, 2LoD, and 3LoD to ensure adherence to relevant enterprise policies, standards, and best practices.
- Develop comprehensive internal fraud strategies.
- Assist the Head of Global Security & Investigations in conducting sensitive investigations as directed by executive staff members.
Preferred Qualifications
- 10+ years of internal fraud experience.
- 10+ years of law enforcement investigative experience.
- Extensive experience partnering with Internal Audit and Risk Management.
- Certified Fraud Examiners certification.
- Certified Public Accountant certification.
- Intimate knowledge of the Google Suite.