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Staff Backend Engineer – Observability
| Company | Coupang |
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| Location | Seattle, WA, USA |
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| Salary | $159000 – $324000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- Bachelor’s Degree in Computer Science, Engineering, or a related technical field.
- Strong experience in implementing and managing observability solutions in large-scale, complex environments.
- Deep knowledge of monitoring, alerting, and logging systems and tools, such as Prometheus, Grafana, Elastic Stack, Datadog, or New Relic.
- Familiarity with distributed tracing technologies, such as Jaeger or Zipkin.
- Experience with cloud-based infrastructure, including AWS, Azure, or Google Cloud Platform.
- Strong understanding of DevOps and SRE practices, including continuous integration, continuous delivery, and infrastructure as code (IaC).
- Proficiency in scripting languages, such as Python, Bash, or Ruby.
- Excellent communication and collaboration skills, with the ability to work with teams across different functions and technical domains.
- Strong problem-solving and analytical skills, with a focus on data-driven decision-making.
- A proven track record of leading and delivering successful observability projects and initiatives.
Responsibilities
- Design, implement, and maintain observability solutions such as monitoring, alerting, logging, and tracing across various platforms, applications, and infrastructure.
- Collaborate with cross-functional teams, including software engineers, SREs, and infrastructure teams, to identify and define observability requirements.
- Develop and implement best practices for creating and maintaining effective monitoring, alerting, and telemetry systems.
- Evaluate and recommend industry-leading observability tools and technologies to improve system visibility and reliability.
- Define and track key performance indicators (KPIs) and service-level objectives (SLOs) related to system availability, performance, and reliability.
- Assist in the troubleshooting and resolution of complex incidents and problems by analyzing data from observability tools.
- Provide guidance and mentorship to other engineers on observability principles, practices, and tools.
- Conduct ongoing evaluations of observability systems and identify opportunities for improvements and optimizations.
- Drive the standardization and simplification of observability processes, tools, and frameworks across the organization.
- Contribute to the development of training materials, documentation, and runbooks for observability systems and practices.
Preferred Qualifications
- Experience with containerization and orchestration technologies, such as Docker and Kubernetes.
- Familiarity with application performance management (APM) tools, such as Dynatrace or AppDynamics.
- Professional certifications in cloud platforms, monitoring tools, or related technologies.
