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Assistant Club Manager

Assistant Club Manager

CompanyBJ’s Wholesale Club
LocationRochester, NY, USA
Salary$69500 – $86750
TypeFull-Time
DegreesBachelor’s
Experience LevelMid Level

Requirements

  • Knowledge of store operations, receiving, asset control, maintenance, human resources and cash office procedures required.
  • Basic computer knowledge (MS Word, MS Excel, Email) required.
  • Open shift availability required.
  • At least 18 years of age.

Responsibilities

  • Maintains an understanding of club policies and procedures across all areas of the club. Provides leadership and direction to all departments within the club.
  • Collaborates with other Assistant Managers to assess Team Member performance, provide actionable feedback and develop talent. Assists in hiring and training and administers corrective action as needed.
  • Evaluates departmental performance using company reporting programs and makes operational decisions to maximize sales, profits, and performance.
  • Responsible for the effective communication of departmental activities to club Team Members, club management and club support teams.
  • Performs Club Self Audits and control procedures to measure compliance with club policies and procedures.
  • Ensures operational processes are consistently followed in the highly controlled areas of receiving, asset control, human resources and cash office.
  • Continually monitors customer service levels and ensures a positive service experience is delivered to all Members.
  • Establishes operational efficiencies and productivity standards within the department and reviews budgets, plans and P&L to identify profit opportunities.
  • Responsible for the proper maintenance and working order of the building, equipment, furniture and fixtures within the club.
  • Role will focus on one of the following areas, Club Operations, Merchandising, Perishables, or Membership Services. Dependent on area, other responsibilities will be assigned.

Preferred Qualifications

  • High school diploma, college degree, and/or big box wholesale, retail, grocery and/or management experience is preferred.
  • Demonstrated leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating results.