Office Specialist 2
| Company | Oregon State Government |
|---|---|
| Location | Medford, OR, USA |
| Salary | $3429 – $4622 |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Two years of general clerical experience; one year of which included typing, word processing, or other experience generating documents.
- An associate degree in any field;
- An equivalent combination of education and experience.
Responsibilities
- Work at a fast-paced reception desk and front office area to answer phones and greet the public.
- Provide information about services available and refer the public to other community service agencies.
- Assist applicants with necessary paperwork, check for accuracy and completeness.
- Issue EBT cards and execute EBT process accurately including narration in case and appropriate electronic coding.
- Process applications and renewals for the Client Employed Provider (CEP) program (HCW program).
- Assist and train providers with Provider Time Capture, regular contact with providers in person, by phone or email.
- Enter Authorizations for Payment for Special Needs programs in the ONE system.
- Assist with client case transfers as needed and manage assigned branch email boxes.
- Gather, sort, prepare and send all outgoing office mail.
Preferred Qualifications
- Bilingual Preferred – English & Spanish