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Banking Services Operations Associate III – Adjustment Services-2
| Company | M&T Bank |
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| Location | Bridgeport, CT, USA |
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| Salary | $21 – $34.29 |
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| Type | Full-Time |
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| Degrees | Associate’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- Associates’ degree, or in lieu of a degree, a combined minimum of 2 years’ higher education and/or work experience
- Proven data entry skills
- Proven personal computer skills
Responsibilities
- Complete quality reviews and mailing of MICR and TRA correspondence.
- Provide phone support for internal calls.
- Provide assistance with moderate training within the department.
- Process adjustments between banks via appropriate online systems.
- Resolve routine adjustment-related problems independently and within established procedures; escalate more complex problems to management.
- Understand and adhere to the Company’s risk and regulatory standards, policies and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.
- Promote an environment that supports belonging and reflects the M&T Bank brand.
- Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
- Complete other related duties as assigned.
Preferred Qualifications
- Some post-high school education
- Minimum of 3 years’ banking experience within an operations unit or the department
- Reconciliation skills
