Accounts Receivable Collections Specialist – Hospice
Company | Traditions Health |
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Location | Nashville, TN, USA |
Salary | $Not Provided – $Not Provided |
Type | Full-Time |
Degrees | Associate’s |
Experience Level | Mid Level, Senior |
Requirements
- 2+ years of Hospice Billing/Collections Required
- Associate’s degree or equivalent
- Previous experience in patient accounts receivable
- Knowledge of accounting principles and practices
- Excellent attention to detail and accuracy in data entry
- Strong organizational and time management skills
- Effective communication skills, both written and verbal
- Ability to work independently and as part of a team
- Self-starter and resourceful
- Experience in making outbound calls to payors for payment resolution or collections purposes
- Problem-solving and critical thinking skills to identify the reasons for unpaid claims
- Ability to negotiate payment terms or settlements with payors
- EMR experience: HCHB or other electronic medical record experience
- Professional phone manner and ability to handle customer inquiries or complaints over the phone
- Strong mathematical skills for calculating remittances, payments, and reconciling accounts
- Foundational knowledge of Home Health/Hospice Medical Billing
- Understanding of debits and credits in accounting for accurate financial transactions
- Familiarity with medical billing processes and insurance claims submission
- Reliable transportation
- Valid and current auto insurance
Responsibilities
- Monitor and follow up on outstanding payor balances
- Communicate with payors regarding payment status and resolve any billing inquiries or disputes
- Maintain accurate and up-to-date records of all financial transactions and collection activity
- Collaborate with other departments to ensure timely and accurate billing and collections
Preferred Qualifications
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No preferred qualifications provided.