Information Desk Rep – Administrative/Clerical
| Company | Premier Health |
|---|---|
| Location | Dayton, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- High School completion / GED
- 1 – 3 years of job-related experience
- Computer literate and keyboard proficiency
- Strong interpersonal skills with ability to work in a team environment
- Outstanding customer service skills, conflict management and problem solving skills
- Ability to work independently with little to no supervision and exercises good time management
- Ability to work in a high stress environment
- Manage multiple tasks while remaining focused on the overall delivery of service to hospital customers
- Exhibit an attitude of caring and empathy, insure fairness and concerns for all person of all economic and social levels, races and cultures and sexual orientation
- Accepts responsibility for mail, packages, flowers, and equipment left at the information desk and follows up on delivery to the correct location
Responsibilities
- Provide a welcoming and positive first impression at all the Premier Health facilities
- Provide information about hospital services, patient information, visitor information
- Direct patients and visitors to patient rooms and hospital departments
- Interface with all hospital departments and services to facilitate a timely and consumer oriented response to those needing assistance
- Monitor the flow of activity at the various entrances
- Offer accurate, simple directions, wayfinding to patients, families, and visitors
- Monitor the supply of wheelchairs at the various entrances
Preferred Qualifications
-
No preferred qualifications provided.