Premium Seating Staff – Ace of Spades
Company | Live Nation Entertainment |
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Location | Sacramento, CA, USA |
Salary | $16.5 – $16.5 |
Type | Full-Time |
Degrees | |
Experience Level | Entry Level/New Grad, Junior |
Requirements
- High School Diploma or equivalent
- Working knowledge of high-end restaurant operations and/or VIP Night club operations and high-end guest relations
- Problem solving skills
- Experience in selling to high-end, VIP clients
- Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Must have a flexible schedule
Responsibilities
- Sell VIP Upgrades, Premium Seats, Priority Entry & various premium upgrade products & experiences to General Admission concert patrons on nights of shows.
- VIP Hosts will handle the sale from pitch, payment processing, to experience fulfillment.
- Check In, Escort, and Assist VIP Clientele throughout their venue visit ensuring all clients have a VIP Experience. Anticipate VIP Client needs to ensure guest satisfaction.
- Give proper recognition to Foundation Members, Live Nation Executives and VIP clients to instill appreciation for their membership and patronage.
- Build strong relationships with Foundation Room members and VIP clients.
- Coordinate operations on night of shows with Ops Director, servers, and security to ensure premium experiences are delivered.
- Execute nightly VIP setup to include Check In, VIP seating areas, VIP table top personalization and VIP area signage as needed.
- Maintain articulate vocabulary with the ability to adapt and socialize with current audience.
- Maintain exemplary and professional grooming standards.
- Required to occasionally work Special Events that are scheduled throughout the venue.
Preferred Qualifications
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No preferred qualifications provided.