District Manager

District Manager

Requirements

• Bachelor’s degree required.
• 10+ years of retail banking experience, with at least 5 years of branch management experience.
• Must exhibit strong leadership competencies, collaboration, flexibility, influence, innovation, creativity, integrity, and passion.
• Comprehensive knowledge of the Bank’s policies, procedures, practices, and controls.
• Display thorough knowledge of Apple Bank products and services.
• Must possess exceptional networking capability.
• Excellent decision making and customer service skills.
• Strong analytical and organizational skills.
• Results oriented and possesses strong business acumen.
• Excellent interpersonal and communication (verbal + written) skills.
• Working knowledge of basic economic and business concepts.
• Proficient in Microsoft Word and Excel.
• Ability to travel to branch locations within the assigned district.

Responsibilities

• Apprise senior leadership on employee relations and customer service issues, operations, and sales initiatives/production for the district; submit monthly reporting to leadership detailing the above areas.
• Analyze market data to aide business development efforts in specific branch areas; provide statistics, reporting, and resources that will contribute to new deposit acquisition and overall growth.
• Integrate all corporate sales, service, and operational policies/procedures within the district.
• Review relative reports to ensure integrity and operational excellence, to mitigate loss to the Bank; guide, approve, and authorize actions as required, in accordance with internal policies and procedures.
• Work with Director of Branch Administration in evaluating, developing, and recommending sales and service strategies to implement within the branch network.
• Participate in career coaching, develop employees to meet performance expectations; engage in succession planning, and work with branch staff to ensure the development of future leaders within the organization.
• Participate in branch sales goal setting for the district.
• Coordinate managerial staff coverage within the district.
• Maintain strong collaborative relationships with relative business lines, departments, partners, and peers; serve as an intermediary between the district and other departments.
• Participate in community affairs to increase the Bank’s visibility and to enhance new and existing business opportunities; assist Branch Managers with the support of significant community events in their marketing area.
• Assist with the resolution of customer complaints.
• Oversee completion of annual performance evaluations for staff within the district and evaluate the performance of Branch Managers.
• Participate in the interview and recruitment process of potential job candidates.
• Oversee all performance management issues and work directly with the Human Resources Department to effectively navigate through all employee relations issues.
• Provide sound direction on important decisions inclusive of customer and employee related issues, operations, and sales.
• Perform other duties as assigned.

Preferred Qualifications

No preferred qualifications provided.