Vice President – Small Business

Vice President – Small Business

Requirements

• Bachelor’s degree or equivalent relevant experience
• Ten years of related property and casualty underwriting experience in progressively responsible roles
• Excellent knowledge of property and casualty insurance and market conditions
• Excellent knowledge of marketing and sales
• Ability to explore innovative approaches and partnerships to enhance EMC’s business
• Ability to manage change, inspire action and drive accountability
• Ability to translate high level business directives into operational goals
• Superior communication, leadership and interpersonal skills
• Ability to manage, direct, lead and coordinate others
• Exceptional organizational and analytical abilities
• Occasional travel, valid driver’s license with an acceptable motor vehicle report per company standards will be required if traveling

Responsibilities

• Provides leadership, oversight, and management of Small Business operations; and oversees a team of underwriters nationally.
• Effectively manages Small Business operations and the EMC value proposition to achieve profitable growth, in alignment with the one and three-year business unit plans and corporate operating and strategic plans.
• Works with regions and corporate teams in the budgeting process for growth that is reasonable given the market potential and ensures effective use of resources.
• Manages all aspects of the business plan including new and renewal business, appropriate rate levels, operational efficiencies, quality of the book of business, growth goals, technology needs, and key expenses.
• Accountable for unit’s profitable growth in collaboration with Corporate and Regional territories.
• Provides strategic leadership, oversight, and direction regarding the profitability and growth, on a portfolio basis.
• Has ownership of the underwriting operational strategy for the portfolio at enterprise level.
• Oversees the development of the underwriting philosophy, business rules, policy, forms, best-in-class products, and programs.
• Analyzes the performance of EMC’s existing book of business on monthly and quarterly basis and proactively provides strategic recommendations for improvement, expansion, or discontinuance to executive management.
• Creates strategic and operational objectives with impact on underwriting results in support of business plans.
• Ensures the achievement of continued profitability, growth, and operational efficiency through development of risk appetite, assessment of risk exposures and controls, and emerging risk issues.
• Collaborates with regions and other corporate underwriting departments on the strategy and appetite.
• Identifies product development needs to ensure they fulfill an appropriate business need and are in line with company strategies.
• Works to establish a consensus of support to ensure the success of small business through collaboration, superior service, and directing the necessary technical and sales training to support the successful roll-out and maintenance of the portfolio.
• Develops and implements a talent strategy across the portfolio of functions to achieve goals.
• Successfully attracts great new talent where needed to fill gaps in expertise or raise the bar of performance.
• Advances EMC’s diversity, equity and inclusion goals. Fosters an innovative culture, including supporting new ideas and providing guidance on potential changes.
• Fosters an environment of collaboration within the team and with other teams and profit centers.
• Oversees and accountable for the implementation of corporate strategies at business unit level to ensure highly collaborative and fully aligned One EMC approach.
• Ensures strong partnership with regional middle market operations, key agency partners and customers, use of corporate departments including Underwriting, Agency Development, Claims, Loss Control, Marketing, Corporate Communications, and Accounting.
• Works closely and collaboratively with middle market regions on agency relationships and marketing efforts to support profitable growth of EMC small business segment.

Preferred Qualifications

• Experience managing and leading a department or business unit preferred
• Management experience involving multiple lines of business preferred
• Professional insurance designations highly preferred