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Technical Services Engineer
| Company | Xylem |
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| Location | Waukesha, WI, USA |
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| Salary | $72300 – $130100 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Mid Level |
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Requirements
- Ability to perform engineering calculations and analysis as needed
- Proficiency in producing Pro E and Auto CAD drawings, layouts, and 3-dimensional drawings
- Experience in field service assignments including repairs, start up, warranty, testing, and installation
- Ability to interface with agents/customers on sales, marketing, and service issues
- Technical consulting skills on design and manufacturing issues for both new and aftermarket products
Responsibilities
- On-time design of products, both new and aftermarket, to ensure customer requirements and specifications are met or exceeded
- Manage projects for aftermarket (repairs) to ensure timely completion of design related tasks
- Prepare proposals for aftermarket projects and selling opportunities
- Serve as technical consultant on design and manufacturing issues for both new and aftermarket products
- Coordinate in-house testing of pumps for aftermarket projects in cooperation with shop operations
- Perform field service on pumps for customers (i.e. repairs, start up, warranty, testing, installation, etc.)
- Investigate field requirements in terms of design application, and failures for various conditions and determine solutions for customers
- Backup for Aftermarket Manager and Customer Service Representatives on calls from customers asking technical questions
Preferred Qualifications
No preferred qualifications provided.
