Manager – Practice Operations
| Company | Ro |
|---|---|
| Location | Remote in USA, New York, NY, USA |
| Salary | $97300 – $120000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 2-3 years of experience in an analytical role (i.e. top-tier management consulting, investment banking, etc.)
- 1+ year at a high growth startup preferred (i.e. Strategy & Operations, Strategic Finance, Workforce Planning, Medical / Clinical Operations, etc.)
- Strong communication and stakeholder management skills, with the ability to factor in the perspective of different stakeholder groups (including frontline teams), influence cross-functional partners and tailor messaging to diverse audiences
- Experience with modeling and data analysis in Excel / Google Sheets, Looker experience a plus
- Demonstrated operational skills with ability to zoom in on nitty-gritty details just as well as you can zoom out to provide strategic direction
- “Full ownership” and “Deliver Results” mindset
- Excited to work in a fast-paced environment with the ability to adjust to evolving priorities
Responsibilities
- Own and optimize core operational processes that support Ro’s frontline teams
- Lead high-impact analyses across workforce planning, performance management, and cost of care, surfacing insights and driving data-backed improvements.
- Establish and monitor key business metrics, keep a pulse on key business metrics, identifying trends and areas for opportunity in core areas, and as needed, perform ad hoc data analyses and propose related solutions / optimizations
- Create and deliver memos with key insights and recommendations to inform and/or influence stakeholders
- Partner with Clinical, Data and Care Delivery leadership on cross-functional projects and processes that touch our frontline teams
Preferred Qualifications
- 1+ year at a high growth startup preferred (i.e. Strategy & Operations, Strategic Finance, Workforce Planning, Medical / Clinical Operations, etc.)
- Looker experience a plus