Client Service Representative
| Company | Broadridge |
|---|---|
| Location | Newark, NJ, USA |
| Salary | $65000 – $68000 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Thrive in a fast-paced, real-time environment where our products drive business decisions.
- Capable of working independently as well as collaboratively within a team.
- Possess strong written and verbal communication skills.
- Demonstrate robust analytical abilities and adaptability in a dynamic setting.
- Embrace creative thinking and experimental approaches to problem-solving.
Responsibilities
- Offer frontline support to end users via phone and email.
- Accurately document, triage, and troubleshoot client inquiries and issues.
- Provide proactive, clear, and consistent updates to both clients and internal teams.
- Monitor dashboards to ensure issues are identified and addressed promptly.
Preferred Qualifications
-
No preferred qualifications provided.