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Manager – Fund Admin Growth Sales
| Company | Carta |
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| Location | New York, NY, USA |
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| Salary | $255000 – $255000 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- Minimum of 5 years of successful account management experience recommended
- Proven track record in customer engagement, resulting in increased engagement, customer satisfaction, and contract value growth on both upsells and driving expansion
- Strong operational discipline with an analytical, process-oriented mindset and a data-based approach to decision making
- Resourceful and creative problem solving skills in order to provide optimal business or technical solutions
- Customer-first mindset, with a focus on seeking solutions to ensure greater lifetime value for our clients
- Excellent oral and written communication skills along with an ability to work cross-functionally with a broad range of internal and external clients
- Self-motivated, proactive team player with innovative ideas to inspire customer loyalty and adoption
- Strong interpersonal skills, with an emphasis on building strong internal and external relationships
- Proven ability to drive results, across multiple functions, and exceed allotted targets
- Diplomacy, tact and poise under pressure, and a high tolerance for ambiguity
- Growth mindset, proactive, and action-oriented
Responsibilities
- Provide directional leadership for Growth AE’s by overseeing daily activities and quota performance management in order to consistently meet/exceed individual and team goals quarterly and annually
- Act as an internal advisor, leader, and advocate for team members
- Establish best practices for how to effectively manage a Growth Account Executive team and their book of business and develop and implement new sales initiatives, strategies and programs to help increase your team’s productivity
- Enable teams to educate customers in all segments on Carta’s broader mission of creating owners
- Work with Customer Success leadership to drive feedback on the growing requirements of our customers
- Meet targets for ARR Expansion while maintaining customer health as set by Customer Success leadership
- Partner cross functionally on implementing strategies to scale the teams ability to proactively engage with customers to identifying expansion opportunities
Preferred Qualifications
- Prior experience working in venture capital or private equity space
- Prior experience supporting financial practices or financial software solutions
