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Talent & People Operations Coordinator
Company | Morning Consult |
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Location | Washington, DC, USA |
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Salary | $72100 – $113400 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Junior, Mid Level |
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Requirements
- 2+ years of experience in recruitment coordination, talent operations or HR operations, preferably in a hypergrowth or SaaS environment.
- Experience managing Applicant Tracking Systems (ATS) such as Greenhouse, Lever or Workday.
- Strong organizational and project management skills, with the ability to handle multiple priorities in a fast-paced setting.
- Familiarity with HRIS and People Operations tools (e.g., Rippling).
- Experience using, evaluating and recommending recruiting and/or people operations technology to improve efficiency and streamline workflows.
- Excellent written and verbal communication skills to interact with candidates, hiring teams and stakeholders.
- High attention to detail with a strong sense of confidentiality and professionalism in handling sensitive employee and candidate data.
- Experience working with data reporting and analytics, including tools like Excel, Google Sheets or Tableau, to track hiring metrics and operational efficiency.
- Ability to optimize processes and improve workflows to drive efficiency in recruiting and onboarding.
- Strong interpersonal skills with a team-oriented, positive and proactive mindset.
- Adaptability and problem-solving skills to navigate ambiguity and change in a fast-growing environment.
- You are coachable and crave feedback, knowing that it helps you learn and grow more quickly; you have an ethos of continuous self-improvement.
Responsibilities
- Scheduling interviews across multiple time zones and managing end-to-end candidate logistics.
- Coordinating with candidates, hiring managers and interview panels to ensure a seamless recruitment experience.
- Managing applicant tracking system (ATS) Lever as well as administrative functions in recruitment support tools such as LinkedIn Recruiter, Handshake, and Notion.
- As needed: sourcing, resume review, screens, requisition owner, etc.
- Supporting onboarding processes to ensure smooth transitions for new hires, including system access, paperwork and orientation coordination.
- Running background checks and other compliance related tasks.
- Maintaining accurate data across ATS, HRIS and other people-related tools.
- Generating and analyzing reports on hiring and people metrics (e.g., interview pass-through rates, retention rates, performance metrics, candidate experience and source effectiveness).
- Overseeing the development of dashboards and other analytical solutions to provide insight into hiring plans, progress to hiring goals and all other talent operational metrics.
- Identifying automation opportunities and process improvements to improve candidate experience and drive strategic effectiveness initiatives (e.g., interviewer training, sourcing strategies, candidate exercise administration and grading).
- Developing and refining workflows for both recruitment and employee lifecycle operations.
- Partnering with Talent, People and business leaders to define and scope needs and develop/lead execution of large project initiatives, change efforts and process improvements across Talent Acquisition.
- Managing projects that span recruitment and people operations (e.g., onboarding programs, learning and development, performance and growth and interview training).
- Keeping timelines on track in a fast-paced environment with competing priorities.
- Acting as a bridge between candidates, employees, recruiters and the People Operations team.
- Managing sensitive data and conversations with discretion and professionalism.
Preferred Qualifications
- Experience in a hypergrowth or SaaS environment.