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Director – Digital Engagement & Innovation
| Company | Travere Therapeutics |
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| Location | San Diego, CA, USA |
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| Salary | $181000 – $235000 |
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| Type | Full-Time |
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| Degrees | Master’s |
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| Experience Level | Senior, Expert or higher |
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Requirements
- Advanced degree in a related field (Pharmaceutical Sciences, Business, Communications, Digital Marketing, or similar). Equivalent combination of education and applicable job experience may be considered
- Minimum 8 years of experience in digital operations, innovation, or implementation roles, preferably in healthcare or the pharmaceutical industry.
- Proven experience in digital content management, execution, and optimization
- Strong expertise in analytics, reporting, and performance tracking
- Hands-on experience with CRM systems and digital workflow management tools
- Excellent organizational, project management, and time management skills
- Exceptional written and verbal communication abilities
- Ability to navigate compliance and regulatory requirements within digital initiatives
Responsibilities
- Lead the execution of digital transformation initiatives within Medical Affairs, ensuring adoption of emerging technologies
- Partner with key stakeholders to implement innovative digital solutions to enhance engagement and operational efficiency
- Manage the execution of digital campaigns and technology deployments (e.g., SPROUT management)
- Manage the assessment and optimization of AI initiatives and other pilot programs to enhance engagement and efficiency
- Assist in evaluation and integration of new digital technologies into Medical Affairs workflows
- Support the leadership in building capability in the organization from a process, people and technology perspective to continue to drive adoption of digital solutions
- Document and share best practices for digital innovation projects
- Oversee the end-to-end execution of digital initiatives, ensuring alignment with Medical Affairs objectives
- Maintain operational timelines, resource allocation plans, and status reports
- Track deliverables and maintain comprehensive documentation of digital workflows
- Drive cross-functional collaboration to streamline digital project execution
- Lead the pull through of digital newsletters, website updates, and other digital content initiatives
- Collaborate with agency partners and internal stakeholders for content development and approval
- Ensure compliance with medical, legal, and regulatory review processes
- Manage content calendars and editorial schedules to align with Medical Affairs strategy
- Oversee digital execution for major medical congresses in collaboration with the Congress Excellence process (e.g., WCN, NKF, ERA, ASN)
- Ensure timely website updates and maintenance related to congress activities
- Implement and optimize digital congress strategies for enhanced engagement
- Track and analyze congress-related digital performance metrics
- Lead the collection, organization, and interpretation of digital media and digital initiative performance data
- Develop and optimize DIME dashboards to provide actionable insights for strategic decision-making
- Provide data-driven recommendations to optimize digital engagement strategies
- Collaborate with commercial analytics teams to enhance reporting capabilities and strategic decision-making
Preferred Qualifications
- Experience in Medical Affairs or healthcare communications
- Experience in AI implementation, machine learning applications, or digital automation solutions
- Knowledge of medical congress strategies and execution
- Familiarity with pharmaceutical industry compliance requirements
- Experience driving change management and capability building initiatives within a corporate environment
