Experienced Automotive Product Knowledge Specialist

CONSIDER A CAREER WITH US! WE ARE GROWING!

Jim Tidwell Ford  is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add qualified EXPERIENCED AUTOMOTIVE PRODUCT KNOWLEDGE SPECIALIST  to our team.  Group 1 is a Fortune 300 company that offers a team environment, great benefits and ongoing training and support for its associates.  If you’ve got the horsepower to join a fast paced environment and hit our high standards – apply today! 

We offer…

• We offer a Newly Renovated facility,
• A Great Working Environment
• Comprehensive Training & Advancement Opportunities
• Medical, Dental & Vision Insurance
• Life & Disability Insurance
• 401(k) with Company Match
• Employee Vehicle Purchase Program
• Employee Stock Purchase Plan

• Employee is required to exhibit the company’s core values at all times; Integrity, Transparency, Professionalism, Teamwork and Respect! 
• Provides comprehensive product information throughout the sales process including product presentation, test drive, delivery/handover and product customer service after the purchase.
• Provides extensive and customer oriented product experience and explains complex product features based on customers’ actual needs.
• Supports the client advisor on product related tasks and activities.
• Fully explains vehicle features, application and benefits.
• Maintains constant communication with designated sales personnel at the dealership on vehicle delivery and any schedule changes.
• Arrived to scheduled appointments in a timely manner and maintains communication with clients regarding any changes to scheduled time.
• Acquires and maintains total product knowledge on all vehicles and understands competitors vehicle features, benefits and perhaps shortcomings.
• Keeps abreast of new products, features, accessories, etc., and their benefits to clients
• Achieves client satisfaction objectives as assigned by management and follows up with new owners to ensure delivery satisfaction.
• Maintains high ethical standards in all actions and maintains a professional appearance at all times.
• Demonstrates passion about brand and products.
• Confident in using new media (tablets, social media, etc).
• Assist in other areas of the Sales department and performs other administrative duties, as assigned.

• Automotive Experience Required
• Confidence in your ability to be successful. 
• Outstanding communication skills both verbal and written. 
• Professional appearance and outstanding work ethic. 
• Great attitude with a high-energy personality. 
• Superior customer service skills. 
• A desire to work in a commission, performance-based, environment. 
• Self-starter and self-motivated. 
• Ability to work well in a process-driven environment.