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Health Client Manager
| Company | Alight |
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| Location | Texas, USA |
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| Salary | $44600 – $70800 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Junior, Mid Level |
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Requirements
- 2 years client management experience, or 3 years’ experience in a client management role and Bachelor’s
- Able to work effectively in a team environment
- Able to demonstrate Written and verbal communication skills
- Able to learn continually in a changing environment
- Develop critical thinking and problem-solving skills
- Able to efficiently organize work activities to meet deadlines
- Able to effectively manage client relationships.
Responsibilities
- Ongoing relationship with clients and maintain regular communication with key client stakeholders.
- Evaluating manage, and resolve complex operational and technical challenges.
- Understanding our technology solutions to better serve client needs.
- Organizing, plan, and lead both internal and external meetings effectively.
- Cordinating with clients and the health pro team. Ensure all required materials for health pro delivery have been received
- Demonstrating value effectively and establish appropriate expectations with the client regarding navigation service delivery
- Collaborating with Health Navigation Team Manager to understand and resolve complex customer and client escalations
- Serving as a Subject Matter Expert for service-specific and common client requirements.
- Collaborating seamlessly with a global team dedicated to client delivery and satisfaction. Executing the solution roadmap for the client.
- Developing domain and operational expertise within the client team
Preferred Qualifications
No preferred qualifications provided.
