Client Partner – CPG/Grocery/Life Sciences
| Company | Blue Yonder |
|---|---|
| Location | Dallas, TX, USA, Scottsdale, AZ, USA, Waukesha, WI, USA, Dublin, Ireland |
| Salary | $150000 – $165000 |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Expert or higher |
Requirements
- 10+ years of experience in a technical consulting or customer-facing role
- Strong understanding of software development, integration, and implementation processes
- Experience managing and developing relationships with enterprise clients
- Strong communication and presentation skills
- Strong problem-solving and analytical skills
- Strong leadership and management skills
- Ability to work independently and as part of a team
- Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field (Master’s degree preferred)
Responsibilities
- Manage and develop relationships with clients and ensure their continued success with our software solutions
- Act as the primary point of contact for clients and manage the overall relationship with our clients
- Understand client needs and provide solutions that meet those needs
- Identify opportunities for upselling and cross-selling our software solutions
- Collaborate with delivery and consulting teams to ensure successful implementation and integration of our software solutions
- Provide ongoing support to clients post-implementation to ensure continued success
- Stay up-to-date on industry trends and new technologies to provide the best solutions to our clients
- Develop and execute account plans to meet and exceed client revenue goals and growth targets
- Ensure that client feedback is effectively communicated to the product development team to enhance the product roadmap
- Monitor and report on client satisfaction levels and act on any issues to restore satisfaction
Preferred Qualifications
- Experience working with retail and logistics clients is a plus
- Master’s degree preferred