Employer Partner Services Engagement Manager

Company	Guild Education
Location	Washington, USA, Kansas, USA, Pennsylvania, USA, Oregon, USA, California, USA, Washington, DC, USA, Texas, USA, Jackson Township, NJ, USA, Florida, USA, Waterbury, CT, USA, Nevada, USA, South Carolina, USA, Georgia, USA, Arizona, USA, Concord, NH, USA, Tennessee, USA, Virginia, USA, Minnesota, USA, Colorado, USA, Utah, USA, New York, NY, USA, Maryland, USA, Wisconsin, USA, Maine, USA, Massachusetts, USA, North Carolina, USA, Oklahoma, USA, Missouri, USA, Ohio, USA, Indiana, USA, Michigan, USA, Illinois, USA, Idaho, USA
Salary	$114800 – $155000
Type	Full-Time
Degrees
Experience Level	Senior, Expert or higher

Enterprise B2B customer success or client services experience
Strong analytical skills and critical thinking skills with the ability to synthesize information and communicate insights effectively
Excellent written and oral presentation skills including the demonstrated ability to present insights and complex information in a clear and understandable manner
Strong organization and team management, with high attention to detail and the ability to keep track of both the high-level progress and the small details
Proactiveness in solving problems even if it’s outside of your area and the eagerness to take on additional initiatives as needed
Experience engaging cross-functionally with a broad range of internal and external collaborators
A team-oriented mindset, thriving in an environment that’s collaborative and celebrates change

Formulate account strategies and outline clear roadmaps for success across Guild’s commercial outcomes, the employer’s critical initiatives and their employee’s educational and career goals
Manage key workstreams from onboarding to expansion throughout their partnership with Guild including partnering with cross-functional teams
Become a trusted advisor by proactively engaging with employer partners to understand their needs, goals and challenges. Use qualitative and quantitative skills and robust problem-solving approaches to develop actionable and compelling recommendations to address their needs
Increase employer partner’s satisfaction through robust storytelling and content creation, honing your ability to create compelling narratives and visuals while bringing Guild’s insights and strategic initiative ideas to life
Establish and develop long-term strategic relationships with current and new employer executive and day to day partners
Partner with the Director in the team’s development and scaling efforts
Serve as a mentor to junior team members, providing guidance and training and fostering a culture of continuous learning and development within the team to enhance overall performance

No preferred qualifications provided.