Program Manager
| Company | Seneca Holdings |
|---|---|
| Location | Washington, DC, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s, Master’s |
| Experience Level | Senior, Expert or higher |
Requirements
- Bachelor’s degree in information technology, Business, Engineering, or related field; Master’s preferred.
- 7–10+ years of program or project management experience in federal IT environments.
- PMP or PgMP certification (or equivalent) and ITIL certification.
- Demonstrated success managing complex technical programs with multiple stakeholders and deliverables.
- Proven ability to anticipate, analyze, and solve technical and operational problems with minimal supervision.
- Exceptional organizational skills with a track record of managing competing priorities without losing sight of the details.
- Experience in cloud and hybrid infrastructure environments.
- Strong understanding of Agile/DevSecOps principles and federal compliance requirements.
- Excellent written and verbal communication skills, including briefings to senior government leadership.
- Active Top Secret Clearance
Responsibilities
- Serve as the lead interface with government stakeholders, delivering clear and accurate updates, resolving issues promptly, and ensuring a shared understanding of goals and timelines.
- Manage all aspects of contract execution with a strong attention to detail—tracking deliverables, performance metrics, risks, and compliance to ensure program success.
- Lead initiatives that increase organizational agility, improve efficiency, and promote innovation while adhering to federal mandates.
- Proactively identify and troubleshoot challenges, develop actionable solutions, and escalate critical issues with thoughtful recommendations.
- Ensure accurate and timely documentation, reporting, and knowledge sharing across teams and stakeholders.
- Drive integration between IT and business strategy by coordinating technical and non-technical teams and aligning solutions with mission priorities.
- Oversee the development and execution of a hybrid cloud/on-prem services framework that supports rapid delivery, scalability, and operational stability.
- Monitor system health, performance, and resource utilization—anticipating capacity issues and preventing outages through informed planning and data analysis.
- Cultivate a high-performing team through clear guidance, mentorship, and ongoing technical development focused on excellence and accountability.
- Implement best practices in service delivery, project execution, and resource optimization.
Preferred Qualifications
- Familiarity with Federal Government agency operations.
- Certifications such as SAFe, or other relevant frameworks.
- Deep knowledge of tools and platforms such as ServiceNow, AWS, Azure, or equivalent.
- Experience with enterprise system monitoring, patch management, and capacity planning.
- Track record of fostering collaborative, accountable, and innovative team cultures.