Hospital Supervisor

Hospital Supervisor

Requirements

• Graduate of an accredited school with a Bachelor of Science in Nursing (BSN)
• Five (5) years of current clinical experience in an acute care setting OR three (3) years in an Assistant Manager, or Hospital Supervisor role.
• Demonstrated excellence in interpersonal skills and teamwork
• Demonstrated ability to deliver results, lead, and manage through influence and change
• Advanced communication skills in advocacy, negotiation, confrontation, and conflict resolution.
• Demonstrated proficiency in computer skills and use of Electronic Medical Records (EMR)

Responsibilities

• Ensuring staff provide high quality, accessible, cost-effective care, and patient focused services while complying with local, state, and federal requirements.
• Coordinates and monitors staffing for all shifts and maintains appropriate staffing levels and skill mix.
• Interfaces with the public for patient and family concerns.
• Required to work between both hospitals within the enterprise.
• Must be available to work based on departmental needs: A minimum of 6 shifts every 4-week schedule and during ALL Hospital-recognized holidays.
• Responsible for prioritizing and optimizing patient flow activities throughout the hospital system, and to facilitate the patients’ entry into ECH from other health care facilities during assigned shift hours.
• Will assess to determine appropriate placement of all admissions (elective and emergent) as well as transfers in accordance with clinical standards and guidelines, ensuring patients receive a clinically appropriate level of care using established algorithms and protocols.
• To facilitate the smooth entry of patients into the care continuum, ensures all necessary documents are obtained. While working with, physicians and nursing staff.
• Will monitor bed/patient care capacity using both a concurrent and prospective view.
• Responsible for facilitating continuous throughput of patients from all points of entry while utilizing effective verbal and written communication; must be able to make efficient, effective clinical decisions in the coordination of throughput activities, while adhering to patient centered care principles.
• Plans, prioritizes, organizes, directs and controls all admissions and transfers between nursing units and hospitals.
• Acts as liaison between referring hospitals, physicians, offices and nursing departments on issues pertaining to the placement of all patients.
• Maintains communication with referring physicians and transferring hospitals regarding anticipated bed availability or access delays.
• Serves as resource for all patient placements within the hospital; makes all patient placement decisions in accordance with patient diagnosis, appropriate unit criterion, patient acuity and patient location.
• Accountable for activities associated with Bed Control to ensure appropriate and timely placement of patients throughout the entire hospital.
• Responsible for patient placement operations within the Hospital to ensure that patients are admitted or transferred between units or hospital in a timely manner in accordance with hospital policies and procedures, and according to nursing care requirements.
• Identifies needs and operational improvement opportunities to improve patients’ access and bed turnaround.
• Expedites patient movement to designated disposition areas.
• Continuously re-evaluates patient placement requests and adjusts staffing and bed management plans accordingly.
• Remediates barriers to patient flow including bed availability, status upgrade to critical, increased length of stay in the ED.
• Participates in “Bed Huddles” and reports patients’ census, potential admissions and type of bed needed, staffing needs/status, number of “borders” and other current information.
• Participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.
• Monitors room availability and turnover to maintain patient flow.
• Troubleshoots throughput problems in a timely manner to include process modifications.
• Alerts clinical staff to impeding patient disposition.

Preferred Qualifications

• Graduate of an accredited school with a Master’s degree in Nursing or in a health-related field
• Demonstrated ability to work in a union environment
• Magnet/Shared governance experience
• Critical Care Nursing experience