Senior Systems Engineer – Infrastructure
Company | Prologis |
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Location | Las Vegas, NV, USA, Denver, CO, USA |
Salary | $94000 – $148000 |
Type | Full-Time |
Degrees | |
Experience Level | Senior |
Requirements
- 5+ years of experience in enterprise IT infrastructure, with expertise in Office 365, Azure AD, and endpoint management.
- Hands-on experience with Microsoft Intune, mobile device management (MDM), and application deployment.
- Familiarity with GitHub, DevOps pipelines, and CI/CD automation.
- Strong scripting ability with PowerShell, Bash, or Python for process automation.
- Experience providing Tier 3 technical support and troubleshooting infrastructure-related issues.
- Ability to work directly with executives and high-profile users, offering professional and effective support.
- Understanding of networking fundamentals, security best practices, and cloud-based identity management.
Responsibilities
- Administer and optimize Microsoft Office 365 services, including Exchange Online, Teams, OneDrive, and SharePoint.
- Manage Microsoft Intune and mobile device management (MDM) solutions to ensure secure and efficient endpoint deployment.
- Handle software packaging, deployment, and version control across enterprise environments.
- Provide Tier 3 infrastructure support, resolving escalated issues related to Office 365, identity management, and system performance.
- Collaborate with development teams to support GitHub and DevOps pipelines, assisting with automation, CI/CD, and infrastructure management.
- Assist in managing and maintaining Azure AD, SSO, and authentication services to ensure seamless user access.
- Develop and maintain scripts (PowerShell, Bash, or Python) to automate administrative tasks and improve system efficiency.
- Work directly with end users, including executives, to provide high-touch technical support and troubleshooting.
- Ensure infrastructure security and compliance with industry regulations and governance policies.
- Support and troubleshoot network connectivity issues, VPN configurations, and cloud service integrations.
Preferred Qualifications
- Experience with Azure, AWS, or hybrid cloud infrastructure.
- Knowledge of automation and orchestration tools in DevOps environments.
- Strong problem-solving and collaboration skills, with a proactive approach to infrastructure improvements.