Retail Baseball Ambassador

Retail Baseball Ambassador

Requirements

• Ability to provide tailored customer service experience
• Leverage on-the-field expertise and/or baseball knowledge
• Maintain merchandise presentation standards and signage of Baseball Department
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures
• Ability to quickly build rapport with baseball players of all experience levels
• Ability to simplify insights when speaking with newer players
• Leans on expertise of the game to understand and align the athlete’s needs to appropriate products

Responsibilities

• Meet the athlete where they are in their baseball journey, creating a tailored and unparalleled customer service experience
• Leverage on-the-field expertise and/or baseball knowledge to provide recommendations that meet the athlete’s needs
• Translate/align product technology to the athlete and the position(s) they play
• Fully outfit athletes with appropriate product, equipment, and accessories
• Participate in Diamond Sports Universities across the nation to test and learn new products
• Partner with store teammates by regularly utilizing training materials to educate others on new baseball-related products
• Maintain merchandise presentation standards and signage of Baseball Department to Company standards as directed
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures
• Take an all-hands-on-deck approach to support the team across the store
• Perform other tasks as assigned by management

Preferred Qualifications

• 1-3 years of Retail or Team Sports experience preferred
• Actively involved in baseball-related activities
• Regularly builds upon strong foundational understanding of the sport by staying up to date on every aspect of the game