Senior Partner Operations Manager
| Company | ZoomInfo |
|---|---|
| Location | Waltham, MA, USA, Vancouver, WA, USA, Bethesda, MD, USA |
| Salary | $110800 – $152350 |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior, Expert or higher |
Requirements
- 7+ years of experience in partnership operations, business development, or a related role within a SaaS or technology company, with a strong understanding of partner ecosystems
- Proven analytical and strategic thinking skills to interpret partner performance data, drive actionable insights, and align partnership operations with business objectives for long-term scalability and success
- Exceptional communication and interpersonal abilities to build relationships with partners and collaborate effectively with internal teams, including sales, marketing, and product
- Proficiency in CRM and partnership management tools (e.g., Salesforce) to streamline operations, forecasting, and reporting processes
- Leadership and change management experience in rolling out new partner programs, tools, and processes to support organizational growth and operational efficiency
- Strong organizational skills to manage multiple partner programs and initiatives simultaneously while maintaining attention to detail and meeting deadlines in a fast-paced, dynamic environment
Responsibilities
- Collaborate closely with the leadership team to manage and streamline operational cadences, ensuring alignment with strategic objectives and serving as a trusted advisor to partnership leaders by providing strategic guidance and recommendations to improve overall performance
- Operationalize partnership forecasts by proactively analyzing data and trends, delivering actionable insights to drive informed decision-making
- Track and monitor key partnership initiatives, ensuring timely execution and alignment with broader business goals
- Communicate effectively with partnership teams and other stakeholders, ensuring a clear understanding of goals, strategies, and expectations
- Support change management efforts by developing and implementing plans to facilitate smooth transitions and ensure successful adoption of new processes, tools, and systems
- Support the development and implementation of partnership initiatives and plans, ensuring alignment with overarching business objectives while continuously evaluating processes, tools, and systems to enhance productivity and operational effectiveness
- Partner with cross-functional teams, including sales, marketing, finance, and product, to drive initiatives that enable partnership growth and operational efficiency
- Oversee partnership pipeline management, ensuring all opportunities are tracked, monitored, and progressed effectively through the partnership lifecycle
- Analyze partnership program performance and recommend improvements to optimize partner ROI and strengthen relationships
Preferred Qualifications
- Bachelor’s degree preferred