QA Manager

Bachelor’s degree or equivalent relevant experience
At least 5 years of technical experience in software QA and/or Development
At least 3 years of large, complex project management experience
At least 2 years of leading a team of technical staff
At least 2 years of experience with full lifecycle development and testing using Agile methods

Provide technical leadership, coaching and guidance to team of software QA professionals.
Maximize the capability and capacity of resources to deliver high quality solutions on time and within scope.
Identify opportunities to practice and champion continuous improvement through projects, productivity assessments and other metric-driven insights.
Manage to, and report on operational metrics and status. This is including but not limited to queue churn, trending, resource utilization, risk assessment and mitigation, project initiatives, and department-related data elements.
Make timely and effective decisions to ensure the team continues to move forward while balancing current and future roadmap objectives
Lead change initiatives and develop strategies to support change in engineering processes and strategy
Accountable for resources’ ability to improve knowledge and skills required for software QA teams to advance and leverage the latest in industry standards upholding standards and processes in place.
Responsible for establishing and managing to financial budgets
This position may require availability outside of standard business hours as part of a rotational on-call schedule

Experience testing and automation for – secure, scalable and highly available web and mobile applications, large-scale distributed systems using service-oriented architecture and message queue architecture – in the cloud
Understanding of cloud-based SaaS architectures and testing methodologies– involving resiliency, maintability, scalability, etc.
Adept in Object Oriented Design
Excellent analytical, design and troubleshooting skills