Revenue Operations Specialist
| Company | Docebo |
|---|---|
| Location | Toronto, ON, Canada |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- Previous experience in sales operations or a similar role at a high-growth company, ideally B2B SaaS
- Experience with organizational change management
- Deep knowledge of Salesforce is required
- Experience with a large tech stack and technical ability to optimize systems integrations
- Experience with stakeholder management
- Resourceful and good research skills, who would thrive in a fast-paced, data-driven environment
- Comfortable with ambiguity associated with a fast-moving business and international environment.
- Ability to manage multiple projects simultaneously and proactively provide updates
- Impeccable time management and organizational skills.
Responsibilities
- Develop and implement strategic initiatives within AE & AM org to support expansion of operating segments and achieve company objectives
- Support annual revenue planning process: collaborate stakeholders in the field to ensure AE & AM goals and targets are set with input from the field and aligned to the overall company goals
- Provide insights to help shape the strategic direction of the AE & AM functions at Docebo
- Analyze existing business processes and identify areas for improvement in terms of efficiency, cost-effectiveness, and scalability
- Collaborate with members of Rev Strategy and Ops team to implement process improvements related to AE & AM engine including but not limited to sales stages, handoffs, account assignments, and account replenishment.
- Own process documentation and governance
- Assist in the Rules of Engagement management including user adherence
- Act as project manager on major process optimization initiatives, managing change and ensuring adoption
- Track progress of projects, identifying key risks and mitigation plans
- Manage communications for Revenue Operations projects related to the AE & AM function
- Draft and socialize enablement plans in partnership with Revenue Enablement function
- Work with Corporate Strategy and Business Intelligence teams to build reporting required to run the business and make key operational decisions and recommendations
- Build a reporting dashboard on AE & AM productivity, key sales metrics for operational management of the business (CRMA)
- Maintain clean CRM data: manage data integrity of CRM and pipeline across our different tools and reporting
- Evaluate performance of tech stack (as selected by Systems team) to ensure all tools are working as intended. Where applicable, work with Enablement team to ensure all of Revenue is using tool as designed, based on their roles and responsibilities.
Preferred Qualifications
-
No preferred qualifications provided.