Manager – Endpoint Security Operations

Manager – Endpoint Security Operations

Requirements

• 4-year Degree, Technical Degree or relevant experience.
• Relevant security certifications (e.g., CISSP, CISM, ITIL) are highly desirable.
• 7-10 years of experience in Information Security in an enterprise environment.
• 5 years + of supervisory experience.
• In-depth knowledge of security operations technologies (e.g., EDR, antivirus/antimalware, encryption, DNS Security, SIEM, hardening best practices, Privileged Access management, Patch Management, Endpoint Privilege Management, Web-Filtering, MDM, Identity Management).
• Experience with endpoint management platforms and tools.
• Strong understanding of security frameworks and standards (e.g., NIST, MITRE ATT&CK, ISO 27001).
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication skills (written and verbal).
• Ability to work in a fast-paced environment and handle multiple priorities.
• This position requires occasional travel.

Responsibilities

• Perform all administrative tasks relating to Team Member management including mentoring, coaching, evaluations, performance reviews, salary budgets, hiring / separation, training, and development for career advancement.
• Oversee the deployment, management, and maintenance of security tools and technologies.
• Develop and deliver reports pertaining to security policies and compliance.
• Monitor and respond to security alerts and incidents including investigation of countermeasures, recovery from computer-based attacks, unauthorized access, and policy breaches. The response or remediation may include interaction and coordination with third-party incident responders, including law enforcement.
• Collaborate with other security teams, third party vendors and stakeholders to improve incident response processes and security posture. Ensure service providers deliver according to contractual SLAs and service obligations.
• Conduct risk assessments and vulnerability management for endpoint devices.
• Participate in security audits and assessments, providing necessary documentation and support.
• Research and analyze emerging technologies to continuously identify opportunities for improving overall security state and implement enhancements.
• Develop and maintain technical support processes, SLAs, policies, procedures, and metrics to measure the effectiveness of existing security operations processes and align with best practices.
• Develop, maintain, and drive strategic roadmap based on business needs and company objectives.
• Execute key processes to include daily maintenance, hardware and software upgrades, patch management and routine system configuration.
• Implement and manage all phases of security operation projects to include scope, planning, stakeholders, risk, resources, budgets, timelines, milestones, and deliverables.
• Provide oversight of incidents, change management, and change control.
• Lead meetings and presentations with all levels of leadership and third parties.
• Interface and communicate effectively across all peer groups and executive teams.

Preferred Qualifications

• Relevant security certifications (e.g., CISSP, CISM, ITIL) are highly desirable.