Insurance Operations Associate – Specialty Human Services Division
| Company | American Financial Group |
|---|---|
| Location | Cincinnati, OH, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Mid Level |
Requirements
- High School Diploma (Associate degree preferred)
- Generally, a minimum of 3 years of experience in insurance operations or customer service.
- Completion of or continuing progress toward a professional designation preferred, such as Property/Casualty Insurance license.
- Working knowledge of local, state, and federal insurance-related policies.
- Strong analytical and organizational abilities with a focus on prioritization.
- Working knowledge of insurance data processing systems.
- Excellent interpersonal and communication skills.
Responsibilities
- Participates in examining and processing new insurance policies, renewals, endorsements, and cancellations using various systems.
- Enters or loads data into appropriate systems and researches and resolves data errors.
- Generates and distributes policy documents, certificates of insurance, and other related materials.
- Organizes, prepares, and updates reports. Participates in determining and adjusting billing status as needed.
- Participates in identifying opportunities to streamline procedures, enhance efficiency, and reduce costs.
- Performs other duties as assigned.
Preferred Qualifications
- Completion of or continuing progress toward a professional designation preferred, such as Property/Casualty Insurance license.