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Senior Product Manager – Order
| Company | Olo |
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| Location | New York, NY, USA |
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| Salary | $136000 – $185000 |
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| Type | Full-Time |
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| Degrees | Bachelor’s |
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| Experience Level | Senior |
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Requirements
- 5+ years experience in Product Management at a software company
- Bachelor’s Degree or higher from an accredited institution anywhere in the world
- Experience scaling an API-first partner ecosystem product
- Excellent written and verbal communication skills
- Able to proactively manage your workload and tasks independently
Responsibilities
- Establish and maintain a deep understanding of your product, customers, user personas, and their respective pain points to drive product development.
- Independently develop and refresh the long-term vision and strategy for your product, ensuring alignment with leadership on strategic objectives and economic viability.
- Build and maintain an outcome-focused product roadmap leveraging customer insights, data analysis, business objectives, stakeholder input, and market research.
- Proactively seek opportunities to improve business processes, product development methodologies, and team workflows, demonstrating initiative and commitment to continuous improvement.
- Lead the discovery and implementation of innovative solutions to customer challenges through ideation, prototype development, testing (user and A/B), and analysis.
- Frequently leverage data analytics and insights to inform decision-making and drive product improvements and optimizations.
- Collaborate with Design and Engineering to translate requirements into functional specifications, ensuring a balance between technical and customer-centric priorities.
- Develop and foster direct, ongoing relationships with customers to gain unencumbered access to insights and drive solution adoption.
- Identify and present opportunities to invest in and monetize solutions for customer problems, developing coherent business cases for executive alignment.
- Provide frequent stakeholder updates on product development progress, ensuring regular feedback is sought and addressed to drive continuous improvement.
Preferred Qualifications
- Experience scaling an API-first partner ecosystem product
- Able to travel to customer, partner, conference, and Olo office locations as needed
