Box Office Industry Liaison

Previous experience in customer service
Previous valet/parking management experience
Entry level knowledge of basic computer operation and Point of Sales systems
Detail oriented with excellent organizational and problem-solving skills
Ability to communicate, work well with others, work in a high-volume and sometimes stressful environment
Ability to work flexible hours, including nights, weekends, and holidays, based on event schedules
Friendly and approachable demeanor with commitment to providing exceptional service
High School Diploma

Direct and supervise parking operations for VIP Industry Personnel, ensuring a smooth, efficient, and personalized experience
Greet VIP Industry guests upon arrival and issue any tickets or credentials noted
Explain credential access to VIPs upon arrival
Escort VIP Industry guests into the building and to their seats – as needed
Coordinate with event staff and parking teams to ensure VIP parking spaces are reserved and properly maintained
Communicate with Palladium management and security to ensure safe and secure parking for VIPs
Address any parking-related issues or concerns promptly
Maintain professionalism at all times
Maintain confidentiality and discretion regarding guest identities and any sensitive event information
Assist with general parking flow
Occasionally work box office will call or ticket sales shifts – if needed.