Trust Administrator I

Trust Administrator I

Requirements

• H.S. Diploma or equivalent (GED) required and or the equivalent combination of education and experience.
• 1+ years basic knowledge of related state trust and federal trust and applicable financial institution compliance regulations, and other Trust Administration/operational policies required.
• Basic administrative assistant skills typically result from a combination of education in computer operation and several years of experience in an administrative position.
• Basic knowledge of related state trust and federal trust and applicable financial institution compliance regulations, and other Trust Administration/operational policies.
• Ability to read, analyze and interpret general business periodicals, professional journals, and technical procedures.
• Basic knowledge of general office practices.
• Skills in personal computer operation; understanding of various software applications, and word processing, spreadsheet, and specialty software programs (e.g., Microsoft Word, Excel etc.).
• Typing skills to meet production needs of the position.
• Ability to deal with routine to difficult problems involving multiple facets and variables in non-standardized situations.
• Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals; locate routine mathematical errors; compute rate, ratio, and percentage.
• Effective oral, written, and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, draft reports and correspondence, speak clearly to customers and employees.
• Courteous social skills to welcome visitors in a business environment.
• Effective organizational and time management skills.
• Ability to work with general supervision while performing duties.
• Ability to pay close attention to detail.

Responsibilities

• Authority to open new accounts by obtaining the latest information and documentation from clients; reviewing and analyzing documentation; tracking and following up on missing items; completing new account forms.
• Prepares forms for client disbursements, deposit receipts, automatic payment set up requests, wire transactions, ACH transfers, and trade requests.
• Provides consultation with trust officer regarding proper vesting, handling, and following of assets.
• May contact or correspond with persons, agencies, and organizations that have an interest in any aspect of assigned accounts.
• Review and process various reports.
• Performs duties including schedules appointments and/or tasks as necessary; assembles documents, reports, or other information as required; answers and directs calls; takes and relays messages; sorts, screens, and distributes mail without supervision.
• Organizes and maintains customer account files.
• Closes accounts in accordance with company procedures.
• Provides effective customer service and responds to inquiries from internal and external customers. Ensures answers or information is received by inquiring party; investigates and resolves problems within given knowledge level.
• Gathers and calculates data and prepares a variety of monthly, quarterly, and annual reports for management ensuring reports are accurate, complete, and prepared on schedule.
• Composes, prepares, and proofreads for supervisor’s signature correspondence such as internal memorandums letters and emails to customers.
• Operates personal computer to input and process data.
• Maintains strict confidentiality of all records and data received and produced.
• Creates and maintains database and spreadsheet files.
• Complies with Bank Secrecy Act (“BSA”), OFAC Anti-Money Laundering (“AML”), and USA PATRIOT ACT policies, procedures, by properly verifying the identity of any person/business an account, maintaining records of the information used to verify each costumer and consulting lists of known terrorists before opening an account.
• Report any customer suspected of suspicious activity immediately to the BSA/Compliance Officer.
• Reconcile credit card statements monthly; submit receipts; reimburse Premier Trust from client account when applicable.

Preferred Qualifications

No preferred qualifications provided.