Recovery Collections Specialist
| Company | Newrez |
|---|---|
| Location | Tempe, AZ, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad |
Requirements
- High School education required, or equivalent.
- Ability to remain confident in the face of regular rejection and the ability to keep from getting upset or offended by the things customers say to you on the phone.
- Ability to be assertive without becoming aggressive.
- Must have strong moral compass.
- Persuasive and professional communication skills
- Strong numeric aptitude, problem solving and analytical skills
- Must have a very strong work ethic.
Responsibilities
- Negotiate repayments on defaulted mortgage debt.
- Re-establish and maintain communication with customers to minimize company loss.
- Utilize all available skip tracing tools to locate our borrowers whose current contact information is inaccurate.
- Achieve various numeric standards and goals for servicing accounts without sacrificing quality of service while adhering to state and federal (FDCPA/CFPB) guidelines and consistently representing the Company in a professional manner.
Preferred Qualifications
-
No preferred qualifications provided.