Business Systems Analyst
| Company | Arkansas Blue Cross |
|---|---|
| Location | Little Rock, AR, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Mid Level |
Requirements
- Bachelor’s degree in Business, Computer Science, Healthcare Management or related field
- Five (5) years’ health related non-clerical experience with an insurance, managed care, healthcare or technology related organization will be considered in lieu of degree
- Minimum three (3) years’ business systems analysis experience with a complex system technology
- In-depth knowledge of insurance technology systems such as claims processing, marketing, membership, enrollment, customer service, financial and provider systems
- Systems analysis
- Data testing and/or software application testing
- Problem sensitivity
- Workflow analysis
- Attention to detail
- Technical and analytical skills
- Excellent communication skills
- Proficiency working with MS Office Suite, including Excel, Access and other query tools
- Ability to build collaborative relationships
- Ability to interpret complex documentation
- Ability to use query tools
Responsibilities
- Assists in the design of new projects and programs by evaluating current practices, while conferring with management in order to define scope of work, purpose, goals and objectives, timelines and resource requirements for implementation
- Assists with developing test scripts, executing test plans and maintaining test cases to assess system functionality and ensure user acceptance testing
- Collaborates with various internal departments, analysts, development teams, external customers, and leadership to obtain cross functional team consensus on the interpretation of business requirements and needs
- Develops enterprise business solution systems requirement documents and technical specification documents for applications, which may also be used to assist user groups with the development and delivery of training programs or presentations
- Conducts training of new procedures, system modifications and system releases upon request
- Integrates data from multiple data sources or functional areas, ensures data accuracy and integrity, and updates data as needed to develop statistics and design methodologies to be used for decision making and new business initiatives
- Performs other duties as assigned
- Performs root-cause analysis and audits to verify workflow and identify process improvements
- Confers with internal and external customers to identify system requirements
- Configure system through the use of logic statements and devise effective solutions to these problems and new opportunities
- Prepares reports and data delivery by analyzing and summarizing the information and trends to make recommendations regarding system changes
- Serves as a technical resource to guide the research, design, development, testing, documentation, implementation, maintenance, and evaluation of new enterprise business solution systems and enhancement of existing systems to meet business needs
- Serves as project lead on small to medium scale projects
Preferred Qualifications
-
No preferred qualifications provided.