Salesforce Administrator
| Company | Promenade |
|---|---|
| Location | Santa Monica, CA, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | |
| Experience Level | Junior, Mid Level |
Requirements
- 1–3 years experience administering Salesforce Sales or Service Cloud
- Expertise in Excel (VLOOKUPs, pivot tables, and data analysis) and a strong comfort level working with large datasets
- Strong understanding of Salesforce automation (Flows, Validation Rules, etc.)
- Analytical thinking and a problem-solving mindset
- Experience supporting go-to-market teams (Sales, CS, Marketing)
Responsibilities
- Own and manage Salesforce Sales Cloud and Service Cloud instances
- Handle user administration (profiles, roles, permissions, access)
- Customize objects, record types, page layouts, fields, and validation rules.
- Build and optimize declarative automation using Flows (and occasionally Process Builder)
- Create, maintain, and troubleshoot reports and dashboards for multiple teams
- Partner with GTM teams to integrate Salesforce with third-party tools like Revenue.io, Chili Piper, Zoom, Pardot, and Zapier
- Lead internal Salesforce training, onboarding, and support
- Maintain data hygiene through deduplication, enrichment, and lead list uploads
- Proactively identify and implement workflow/process improvements
- Conduct regular audits and security reviews
Preferred Qualifications
- Exposure to APEX, HTML, Java, or a willingness to learn
- Experience with Revenue.io, Chili Piper, Zoom or similar RevOps tools
- Familiarity with SaaS sales models and B2B sales cycles