Box Office – Ticket Seller

Box Office – Ticket Seller

Requirements

• Familiar with Microsoft Office Suite
• Attention to detail, quality and accuracy
• Strong relationship building and communication skills
• Ability to work independently
• Excellent verbal and written communication skills

Responsibilities

• Sell and collect admission tickets and passes from patrons at events.
• Greet guests attending events who come to the box office.
• Examine tickets or passes to verify authenticity, using criteria such as color or date issued.
• Provide accommodations for guests with special needs both prior to and day of show- this could include offering assistance to someone who uses a wheelchair.
• Inform guests of the layout of the venue and be prepared to direct them to the restrooms, concession stands and designated seats/sections.
• Know how identify a fake ticket or credential and educate the guest on where to buy authentic tickets.
• Settle seating disputes or help solve other guest concerns.
• Assist guests in finding seats, lighting the way with flashlights, if necessary.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Maintain order, ensure adherence to safety rules, and share any safety concerns with management.
• Guide guests to closest exits or provide other instructions or assistance in case of emergency.
• Other duties as assigned.

Preferred Qualifications

No preferred qualifications provided.