Collections Specialist
| Company | IDEMIA |
|---|---|
| Location | United States |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Associate’s |
| Experience Level | Senior |
Requirements
- 5+ years of Collection experience with an associate degree (or equivalent) in Finance or Accounting or similar
- Experience with Great Plains or other accounting software is a plus
- Advanced Microsoft Office skills (Excel, Word, Power Point)
- Meet firm deadlines
- Ability to demonstrate strong objectivity and independence to be able to challenge stakeholders
- Demonstrated capacity to work effectively across diverse cultures and environments
- Must be a team player
- Ready to go an extra mile to achieve results & face challenges positively
- Ability to operate computer, fax machine, telephone, calculator, and copier
- Strong detail oriented
- Must be able to multi-task
- Demonstrate the ability to thrive in a dynamic, fast-paced environment
- Demonstrate excellent oral and written communication skills with customers and colleagues
- Ability to work independently and as a team player
- Excellent customer services skills
Responsibilities
- Monitor the accounts receivable trade aging, initiate collection calls on past due balances, investigate and resolve customer disputes causing partial or delayed payments
- Resolve any client inquiries regarding disputes and/or clarifications needed to proceed with payment. If credit is needed, work with responsible department to ensure timely delivery
- Liaison with Sales & Project Management to escalate any uncollected balances whereas collection team is unsuccessful
- Update status/comments on weekly cash collection file for responsible business line(s) for Management/Treasury Team. This file supports the cash forecasting process and the monitoring of the overdue cash position
- Complete client account reconciliations to maximize opportunity for the timely collection of our invoices and resolve disputes
- Prepares weekly/monthly aging reports on the status of collections for weekly AR review meetings
- Escalate issues with customers when needed and impose Credit Management policy. Put hold or unlock accounts when needed per the policy
- Ensure payment and invoicing terms are accurately set up per contract and PO
- Prepares bank deposits for any checks received via regular mail
- Work with customers paying via check to ACH payment method
- Assist during audits, gather and prepare documentation
- Assist with completing vendor forms and/or updating vendor portals
- Assist Manager with any special ad-hoc projects
Preferred Qualifications
-
No preferred qualifications provided.