Command Center Dispatch - The Gorge Amp

Command Center Dispatch – The Gorge Amp

Experience as a command center dispatcher or in a related field.
Strong communication and interpersonal skills.
Ability to remain calm and focused in high-pressure situations.
Proficiency in computer-aided dispatch (CAD) systems and other relevant technologies.
Willingness to work in a 24/7 shift environment, including nights, weekends, and holidays.

Dispatch of appropriate departments through the use of radio systems.
Communicate effectively with field personnel, providing essential information and instructions.
Prioritize and allocate resources based on the nature of the incident.
Maintain accurate records of resource assignments and availability in dispatching software systems.
Assist in ensuring proper communication between all entities. (Venue, 3rd party vendors, public safety departments)
Operate and utilize computer-aided dispatch (CAD) systems and other relevant technologies.
Maintain accurate and detailed records of all communications and actions taken during each emergency incident.
In the event of an emergency, receive and respond to emergency and non-emergency calls from the public and other agencies.
Collaborate with venue/event personnel, law enforcement, fire departments, and other emergency services to ensure a coordinated-response to emergency incidents.
Gather critical information to assess the nature and urgency of the situation.