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Data Entry Customer Service

Data Entry Customer Service

CompanyAlphabe Insight
LocationMiami, FL, USA
Salary$Not Provided – $Not Provided
TypeFull-Time
Degrees
Experience LevelEntry Level/New Grad, Junior

Requirements

  • High school diploma or equivalent; associate degree preferred
  • Proven experience in data entry and/or customer service
  • Strong attention to detail and accuracy
  • Excellent verbal and written communication skills
  • Proficiency in Microsoft Office (especially Excel and Word)
  • Ability to work independently and in a team environment
  • Strong organizational and time-management skills

Responsibilities

  • Enter, update, and maintain accurate data in company systems
  • Respond to customer inquiries via phone and email in a professional manner
  • Resolve customer issues and provide product/service information
  • Maintain records and ensure documentation is complete and up to date
  • Collaborate with internal departments to resolve discrepancies or follow up on pending issues
  • Perform general administrative tasks as required
  • Ensure all data is handled confidentially and securely

Preferred Qualifications

  • Associate degree preferred