Clinical Account Manager

Clinical Account Manager

Requirements

• 3-5 years of recent critical care sales experience OR 5 years and med device or pharma experience OR RN’s with industry experience in supporting sales teams.
• Experience working with multiple key stakeholders (physicians, management, administration) or hospital-wide committee membership.
• Excellent Communicator, Relationship Builder, Creative & Effective Problem Solver, highly organized and ability to prioritize strategically.
• Ability to accurately assess and understand different stakeholders needs/wants. Process cross functional agendas and adjust strategy to achieve desired outcomes.
• Confidence and expertise required to effectively challenge the status quo and influence meaningful change through consensus building.
• Driven & Coachable: innate desire to succeed; willing to seek out coaching, accept feedback and apply new skills supports measurable change.
• Grit, high integrity.

Responsibilities

• Expand use of Ceribell to additional acute or critical care centers within existing customer base.
• Work with the local Territory Manager to launch Ceribell at new customer sites.
• Drive new product and technology introductions for existing customers.
• Build advocacy and champions within facilities. Use hospital data to validate and build interest.
• Develop a qualified lead funnel within existing install base. Regular activities consist of formal presentations, peer to peer education, new physician training, and driving physician education.
• Responsible for upgrades and departmental expansion in existing install base.
• Strong project management skill requirement to support new account launches.
• Educate and train physicians, hospital personnel and/or office staff on the merits and proper clinical usage of company products. Become a clinical expert in use cases of Ceribell and relevant patient populations.
• Troubleshoot workflow solutions for departments as need arises.
• Partner with clinicians to identify and establish protocols for patients at risk of seizure.
• Lead clinical teams through training sessions helping understand workflow and applications.
• Submit all required reports and training documentation on a timely basis.
• Use Salesfoce.com to manage administrative task.
• Ensure compliance with applicable laws, regulations, and Ceribell policies.
• Works cross-functionally to ensure successful deployment of Ceribell products at customer locations.
• Ability to work within a field-based team and strong partnership with Territory Manager of respective region.

Preferred Qualifications

• Bonus points: start-up experience or experience working with disruptive technology, med device experience, neuro ICU clinical experience, sales experience.