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Senior Account Manager
Company | Digital Turbine |
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Location | New York, NY, USA |
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Salary | $85000 – $100000 |
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Type | Full-Time |
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Degrees | |
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Experience Level | Senior |
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Requirements
- 3-5 years of online media, programmatic advertising or other advertising experience.
- Ability to build rapport and grow relationships both via phone and in person with all customers.
- Very strong analytical skills and attention to detail
- Basic understanding of advertiser monetization landscape and ad operations a plus
- Experience within DSP platforms IE: TTD, DV360 is a plus
- Strong written and verbal communication skills.
- Comfortable with using large sets of data to craft a narrative that influences customer behavior.
- Excellent teamwork and interpersonal skills
- Comfort and experience with a fast-paced start-up environment
- Positive approach to challenging situations
- Strong problem solving, influencing, and negotiating skills.
- Professional maturity; high emotional IQ
Responsibilities
- Responsible for customer retention, revenue growth, and expansion of product usages.
- Own the strategic direction of our largest accounts.
- Ability to respond to frequent demands of multiple customers – both internal and external.
- Work cross-functionally to meet partner needs.
- Collaborate closely with Sales, Ops, and Supply teams to ensure the company delivers against client expectations.
- Serve as a subject matter expert in managed service, programmatic & UA operations.
- Comfortable leading client meetings.
- Summarize information and communicate concise updates to leadership.
- Provide strategic advice and guidance to clients.
- Proactively identify and address client needs and concerns.
- Stay up-to-date on industry trends and best practices.
Preferred Qualifications
- Basic understanding of advertiser monetization landscape and ad operations a plus
- Experience within DSP platforms IE: TTD, DV360 is a plus