Medical Payment Posting Specialist
| Company | Aspire Allergy & Sinus |
|---|---|
| Location | Austin, TX, USA |
| Salary | $Not Provided – $Not Provided |
| Type | Full-Time |
| Degrees | Bachelor’s |
| Experience Level | Senior |
Requirements
- 5+ years billing experience within the healthcare industry
- 5+ years experience posting
- 5 + years customer service experience
- EMR or EHR software experience, highly preferred
- High School Diploma or higher
Responsibilities
- Post insurance and patient payments into NextGen PM.
- Run Patient Portal payment and payment plan reports to reconcile patient payments.
- Research and identify matching Explanation of Benefits (EOB) to support posting of individual deposits.
- Review and post payments from the banking lockbox.
- Identify and process other payment methods received (checks, payor credit card payments and all other forms of payment received).
- Balance and reconcile ERAs, manual EOBs, lockboxes, and patient payments daily.
- Demonstrate the ability to deal with patients regarding sensitive financial matters and capture unpaid balances including patient itemized receipt requests.
- Enter any necessary adjustments including contractual discounts and self-pay courtesy adjustments.
- Make appropriate financial arrangements for payment of patient accounts; Assist in responding to correspondence or telephone calls from patients about accounts.
- Document calls or balance notes within NextGen PM.
- Utilize merchant processing vendors to process credit cards or check payments & manage payment plans.
- Send receipts when requested by patients.
- Identify and post or transfer patient credit balances.
- Prepare a write-off and refund request with appropriate documentation and submit it to Aspire Management.
Preferred Qualifications
-
No preferred qualifications provided.