Assistant Community Manager
| Company | Grand Peaks Property |
|---|---|
| Location | Denver, CO, USA |
| Salary | $25 – $25 |
| Type | Full-Time |
| Degrees | |
| Experience Level | Entry Level/New Grad, Junior |
Requirements
- Knowledge of Fair Housing/OSHA Laws
- Experience in property management
- Strong customer service skills
- Ability to conduct needs assessments
- Interpersonal skills
Responsibilities
- Assist the Community Manager to effectively manage the property
- Assume the responsibilities of the manager in his/her absence
- Assist in employee training
- Maintain accurate resident records
- Issue appropriate notices as necessary (i.e., late payments, evictions, returned checks, legal notices put out per lease)
- Post all rents, deposits, and fees
- Collect monies from residents, manage and maintain low delinquency for the community
- Prepare and update reports as delegated by Community Manager
- Greet customers, offer refreshments, sell property benefits, request deposit and perform all leasing functions
- Answer phones and respond to calls and inquiries from customers, residents, and vendors professionally
- Qualify customers per property guidelines and adhere to all Fair Housing/OSHA Laws
- Collect all required new lease paperwork, fees and deposits
- Conduct daily inspection of models, vacant units, and office appearance to ensure readiness
- Be aware of local market trends and conditions and update Market Survey monthly
- Complete daily, weekly, monthly leasing and marketing reports as required
- Inspect property, pick up litter, report service needs to manager or maintenance
- Inspect move-outs within 24 hours of the scheduled move-out and vacant apartments as requested by Community Manager
- Complete monthly resident newsletters and update community Facebook page
- Plan, budget, organize, and oversee resident retention functions
- Ensure that all marketing material is updated and accurate including the advertising binder
- Create flyers and other resident function promotional materials for approval
- Monitor and supervise activity in community to include intervening in situations where residents and/or guests are not following rules
- Develop a comprehensive understanding of residents (conduct needs assessments, community meetings, etc.) in order to offer residents services they will utilize
- Be an active member of the site team, working collaboratively with the manager and other site staff to meet property needs and resolve resident problems
- In the absence of community manager, assume/perform the duties of the community manager (review Yieldstar dashboard in manager’s absence)
- Other duties, as assigned
Preferred Qualifications
-
No preferred qualifications provided.