Senior Specialist – HR Operations

Senior Specialist – HR Operations

Requirements

• Bachelor’s degree in HR or related discipline
• 7 – 10 years’ experience in an HR system (UKG), operations or analyst role
• Demonstrated experience with HR Systems, UKG, Greenhouse preferred
• Experience in maintaining and presenting employee programs (e.g., New Hire Orientation, System Training)
• Proven proficiency with business systems (Word, Excel, PowerPoint, Outlook, DocuSign, LinkedIn)
• Exceptional judgment in maintaining confidentiality of employee information
• Outstanding customer service and proactive problem-solving skills
• Strong team interaction and communication skills
• Excellent analytical and critical thinking skills
• Excellent interpersonal and communication skills
• Attention to detail, organizational and prioritization skills to support high volume activity

Responsibilities

• Manage system-related components of HR programs and practices; provide ideas and input to the development and continuous improvement of broader projects
• Provide targeted reporting and analytics to Leadership to facilitate HR programs and practices as well as to analyze and identify actions to improve employee and business outcomes
• Manage the configuration and ongoing capability of Lyell’s HR Information System – UKG (HRIS) & Applicant Tracking System – Greenhouse (ATS)
• Primary contact for the business in reviewing, managing and processing HR transactions in the HRIS and ATS
• Support the coordination of resources to ensure projects are delivered on time and accurately and recommend process improvement to enhance the efficiency of HR policies and practices
• Own and manage the recognition program and company store; monitor usage and recommend improvements to maximize the impact of these programs
• Develop and maintain records retention process which includes managing active and inactive employee files and support for storage of records
• Provide guidance to Managers and Employees in relation to HR systems and the HR/People Team Web regarding access and inquiries
• Manage background checks, onboarding, New Hire Orientation, and offboarding
• Conduct new hire orientations, collaborating with internal partners and Executives to provide an engaging, high quality onboarding experience; suggest improvements and recommendations to optimize overtime
• Manage the verification of sensitive employee data including employment verification letters, I-9 verifications (E-Verify), etc.
• Partner with external MSP to oversee and manage the contingent workforce; partner with Compensation to set rates annually that are aligned with internal incumbents
• Evaluate and implement a new compensation planning tool; manage ongoing operations of this system post-implementation

Preferred Qualifications

• Experience in maintaining and presenting employee programs (e.g., New Hire Orientation, System Training)
• Demonstrated experience with HR Systems, UKG, Greenhouse preferred
• Proven proficiency with business systems (Word, Excel, PowerPoint, Outlook, DocuSign, LinkedIn)
• Exceptional judgment in maintaining confidentiality of employee information
• Outstanding customer service and proactive problem-solving skills
• Strong team interaction and communication skills
• Excellent analytical and critical thinking skills, able to present data and recommendations in an easy to understand, organized, and logical manner
• Excellent interpersonal and communication skills and the ability to work effectively
• Attention to detail, organizational and prioritization skills to support high volume activity