Senior Staff Technical Program Manager – Internal Tools & Content

Senior Staff Technical Program Manager – Internal Tools & Content

Requirements

• Bachelor’s degree with 10+ years of experience in project management in the technology realm
• Lead planning, execution and delivery of strategic & complex programs across multiple teams (product and technology) around the world
• Anticipate bottlenecks, provide escalation management, anticipate and make trade-offs.
• You have a solid understanding of software development methods like CI/CD, Agile Scrum, Waterfall, etc.
• You have shipped multiple strategic & complex projects with cross-team dependencies and used data to assess their impact.
• You have experience taking full ownership with all phases of project delivery from concept to production, including defining features and deliverables, securing team commitments, establishing a project charter, handling all communication and reporting, overseeing development & deployment, and performing retrospective assessment using data and key performance indicators.
• You have demonstrated the ability to make decisions for more than one project or program area showing that your judgment is fungible, and you must be able to handle more than one project simultaneously and successfully.
• You have repeatedly demonstrated the ability to understand organizational and corporate goals and ensured that your projects delivered what was required to hit these goals.
• You MUST have experience with JIRA, Confluence, Smartsheet and Microsoft Suite of products.
• Travel may be required both international and domestic averaging about 5%
• Must have the legal right to work in the country hired.

Responsibilities

• Ensure the timely delivery of well-designed, well-scoped, high-quality software that meets and exceeds customer expectations.
• Combine the skillset of a program manager with the technical acumen and experience of an engineer, architect or technical product owner.
• Create project milestones, secure commitments, spot edge cases, identify and monitor risks, cross-team dependencies, and scope creep.
• Track and report on delivery status against planned milestones and dates.
• Regularly engage with internal and external stakeholders, review metrics & data and monitor operations within the integration program.

Preferred Qualifications

• Proactive Problem-solving
• Active Learning
• Efficient & Effective
• Exemplary Communication
• Adaptable
• Self-starter
• Open & Decisive