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Director of Specialty

Director of Specialty

CompanyTend
LocationNew York, NY, USA
Salary$140000 – $165000
TypeFull-Time
DegreesBachelor’s, MBA
Experience LevelMid Level, Senior

Requirements

  • 4 year bachelor degree is required, MBA preferred
  • 4 year minimum working experience in dental practices with a specialty business lane, preferably DSOs
  • Proven ability to lead and inspire a team, plus an ability and willingness to delegate & hold others accountable
  • Proven ability to gain results through in a matrix managed environment
  • Must be detail oriented, and possess the ability to work independently and manage time well
  • Ability to multi-task and work in a fast-paced environment
  • Well-developed analytical and problem-solving abilities
  • Demonstrated excellent written and verbal communication and problem-solving skills
  • Demonstrated proficiency with Google Applications (Sheets, Slides, etc)
  • Willingness to travel to all states and locations where Tend has studios

Responsibilities

  • Oversee all operations of the orthodontics (Invisalign and InBrace), oral surgery, endodontics, and periodontics business across all Studio locations
  • Develops and implements the Tend Specialty strategy and administrative functions in partnership with Operations & Clinical Leadership through data-driven solutions
  • Partners with Studio Operations & Clinical leaders in the development, retention, hiring, performance management, compensation, and engagement of each region’s specialty team
  • Drives Specialty KPIs and revenue growth across all studios
  • Champions and leads change, embraces new business models and innovative approaches to delivery of high quality clinical services
  • Presents as an exceptional representative of the business both with internal and external (InBrace, Invisalign, etc.) stakeholders
  • Is responsible for supporting the resolution of specialty related Member escalations within established SLAs in partnership with the Member Engagement team
  • Travels to all studios in all states to hold training sessions, coach and align on expectations
  • Accountable for patient satisfaction and financial results for specialty lines of business

Preferred Qualifications

    No preferred qualifications provided.