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Senior Account Manager
| Company | GOAT Group |
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| Location | Los Angeles, CA, USA |
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| Salary | $90000 – $112500 |
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| Type | Full-Time |
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| Degrees | |
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| Experience Level | Senior |
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Requirements
- 5+ years of experience in an account management function, with strong sneaker knowledge
- Strong sales and analytical ability
- Confidence in manipulating and reporting on data
- Experience building a book of business
- Confidentiality and discretion is a MUST
- High level interpersonal, communication, and written skills
- Highly organized with demonstrated attention to detail
- A quick learner, a self-starter, able to work independently, and willingness (and ability) to handle the pressures of an increasing level of responsibility
- Mac and Excel proficient, with an understanding of web-based platforms
Responsibilities
- Act as a trusted partner for accounts. Maintain and optimize relationships through business management, outreach, strategic planning and championing business changes.
- Proactively identify and share account trends, seller feedback or competitor activity with internal teams to support strategy development and/or process improvement.
- Present KPI performance decks and insights to strategic accounts on a monthly basis, identifying key opportunities.
- Streamline new account onboarding process for new accounts; initiate and supervise the operational setup, ensuring seamless integration.
- Support execution of seller / account initiatives and team projects.
- Provide dedicated customer support for accounts, promptly resolving any issues
- Identify themes and opportunity areas for our sellers, proposing action plans where necessary
- Collaborate with internal teams in ensuring product is listed for sale in a timely manner
- Drive business by prospecting existing connections and proactively sourcing new accounts
Preferred Qualifications
No preferred qualifications provided.
